La Car Porte, La Porte, TX auto repair

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La Car Porte Customer Survey

We want your feedback. In our ongoing effort to provide quality customer service, we'd like to ask your cooperation in a satisfaction study that we are undertaking. If you have recently had your vehicle serviced at any of our three locations, please complete and submit the form below describing your recent experience at La Car Porte. All completed surveys are entered into a monthly drawing for a $50 gift certificate to Landry's Restaurants. Thank you for your participation.

Salutation:
Name:
E-mail:
Date of Service:	Month Day
How would you rate the quality and value of the services or repairs completed?	Exellent Average Fair Poor
How would you rate the Communication of the service and repairs needed?	Exellent Average Fair Poor
Were our staff members courteous,efficient,and knowledgeable?	Yes No
Do you feel that you have full understanding of the service, and repairs needed?	Yes No
Please provide additional comments with name and/or Repair Order number: .
How would you rate your interaction with your service advisor?	Exellent Average Fair Poor
Please provide us with your views reguarding our quality and workmanship:
Do you feel that you received value for your services?	Yes No
How did you first learn about La Car Porte?	Friend Mail Internet Business Referral Radio/TV Yellow Pages Coupon Book Newspaper Location
Did you know that La Car Porte offers a 90 Day Deferred Payments on all Repairs and Services over $150?	Yes No
Would you like to be notified by telephone for future services/repairs from your service consultant?	Yes No
Did you know La Car Porte is a Family owned and operated repair facility since 1984?	Yes No

Thank you for taking the time to help us improve the services La Car Porte offers! We look forward to serving you soon!

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